Refund policy

RETURN AND REFUND POLICY

Thank you for shopping with Snoozzz.

Returns
Customer satisfaction is important to us. If you are not completely satisfied with your purchase, you may request a return within 14 days of receiving your order.

To be eligible for a return, your mattress must be:
- Unused and in the same condition that you received it
- In its original packaging

To initiate a return, please contact us at +44 7368 825385 or via our website's contact form, and we will guide you through the process.

Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

If approved, your refund will be processed within 5-7 business days to your original method of payment.

Delivery
We offer FREE delivery anywhere in the UK. Delivery times will be confirmed after order confirmation.

Contact Us
If you have any questions about our Return and Refund Policy, please contact us:
📞 +44 7368 825385
📍 71 St Andrews Road, Bordesley Green, Birmingham, B9 4LW